Privacy Policy

1. Information We Collect

When you submit a contact form, quote request, job application, or otherwise communicate with us, we may collect the following information:

• Full name
• Phone number (used for calls, SMS/text messaging, and appointment scheduling)
• Email address
• Project details and descriptions
• Location or service address
• How you heard about us
• Resume or application documents (for career inquiries)

We also automatically collect non-personally identifiable information through cookies and analytics tools, including browser type, IP address, pages visited, and time spent on our site.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and project inquiries
• Schedule consultations, site visits, and appointments
• Send project updates and scheduling communications
• Provide customer support
• Send estimate follow-ups and service reminders
• Process job applications
• Improve our website and marketing effectiveness

3. SMS / Text Message Communications

By submitting forms on this website, users consent to receive calls and text messages from Bright Homes Construction regarding estimates, projects, scheduling, and customer support. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

Text messages may be sent for the following purposes:

• Appointment reminders and scheduling confirmations
• Project status updates
• Estimate follow-ups
• Customer support communications
• General inquiries related to your submitted request

To opt out of SMS communications at any time, reply STOP to any text message you receive from us. To request assistance, reply HELP.

4. AI-Assisted Communications

Bright Homes Construction may use AI-assisted phone systems and automated communication tools to handle initial inquiries, appointment scheduling, and follow-up communications. These systems are used to ensure faster response times and better customer service. Any AI-assisted communication will identify itself and provide an option to speak with a live team member upon request.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to analyze how visitors use our site, improve functionality, and support marketing efforts. This may include tools such as Google Analytics. You may disable cookies through your browser settings; however, some features of the website may not function properly without them.

6. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Trusted service providers who assist in operating our business (e.g., CRM, scheduling, email services) — under confidentiality agreements
• Legal or regulatory authorities when required by law

We do not share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of SMS or phone communications at any time by replying STOP or contacting us directly

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: